Account & Data Deletion

Rryze by Rretoriq · Last updated: 20 September 2026

This page explains how to request deletion of your Rryze account and associated data, whether or not you have access to the App.

How to request deletion

Rryze accounts are issued by a student's school, so deletion requests are handled by email rather than in-app self-service. Send a deletion request to:

Please include:

• Your full name
• Your school name
• Your Rryze login ID (if known)
• Whether you want your entire account deleted or specific data removed

If the request is sent by a parent/guardian on behalf of a student, please also state your relationship to the student.

What gets deleted

Once we verify the request with the account holder or their school, we delete:

• Account profile information (name, login ID, role)
• Assessment and speaking-practice results and recordings
• Parent/guardian contact details linked to the account

What we may retain

We may retain minimal information as required to comply with legal obligations, resolve disputes, or as part of a school's own record-keeping requirements it directs us to preserve. Aggregated, de-identified data that can no longer be linked to you may also be retained.

Timeline

Deletion requests are processed within 30 days of verification.

Questions

See also our Privacy Policy.